Certification Requirements:
As part of our commitment to ensuring the safety and well-being of our passengers, Veloxy CareRide requires all drivers to obtain the necessary certifications upon commencing driving duties. This policy aims to ensure that our drivers have the necessary skills, knowledge, and expertise to provide a safe and reliable ride-sharing experience.
All drivers must complete the required certification program provided by Veloxy CareRide upon starting their driving duties.
* The certification program covers essential topics such as:
Driver Safety protocols and emergency procedures
Patient and care handling
CPR and First-aid
Penalties for Non-Compliance:
If a driver fails to obtain the required certifications within 60 days of starting their driving duties, they will be subject to the following penalties:
First Offense: Verbal warning and mandatory re-certification program within 14 days.
Second Offense: One-day suspension from driving duties without pay.
Third Offense: Two-day suspension from driving duties without pay.
Fourth Offense: Three-day suspension from driving duties without pay.
Subsequent Offenses: Five-day suspension from driving duties without pay, with the possibility of termination of employment if the issue persists.
Additional Measures:
In addition to these penalties, Veloxy CareRide reserves the right to take further action, including but not limited to:
* Refusal to assign the driver to new trips until the certification requirements are met.
* Suspension or termination of driver account if the driver fails to comply with this policy despite repeated warnings.
* Reporting the non-compliance to relevant authorities if necessary.
Exceptions**:**
Medical conditions or injuries that prevent completion of certification requirements.
Extreme weather conditions or natural disasters that affect certification program availability.
In such cases, drivers must provide supporting documentation and work with Veloxy CareRide’s HR department to develop a plan for completion of certification requirements.
Communication**:**
Veloxy CareRide will communicate this policy to all drivers through email, in-app notifications, and regular team meetings. Drivers will be required to acknowledge receipt and understanding of this policy before starting their driving duties.
